Terms & Conditions

Last Updated: September 8, 2026

Welcome to Kaamya Naturals. These Terms & Conditions govern your access to and use of the Kaamya Naturals website and your purchase of products through our website.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Kaamya Naturals

Kaamya Naturals offers natural and herbal personal-care products inspired by traditional practices and made using selected natural ingredients.

Throughout these Terms & Conditions, the terms “Kaamya Naturals,” “we,” “us,” and “our” refer to Kaamya Naturals. The terms “you,” “customer,” and “user” refer to anyone accessing or using our website or purchasing our products.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for any fraudulent or unlawful activity.
• Attempt to gain unauthorized access to our website, servers, or systems.
• Copy, reproduce, modify, distribute, or exploit our website content without permission.
• Interfere with the security or proper functioning of the website.
• Submit false, misleading, or inaccurate information while placing an order or creating an account.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate and up to date.

However:

• Product colours, textures, packaging, and appearance may vary slightly from images displayed on the website.
• Natural and herbal products may naturally vary in colour, fragrance, texture, or consistency between batches.
• We reserve the right to update product information, formulations, packaging, or availability when necessary.

Such variations do not necessarily indicate that a product is defective or damaged.

4. Natural and Herbal Products

Our products are made using natural and/or herbal ingredients. Individual experiences with natural products may vary.

Information provided on our website about ingredients and traditional uses is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

Customers are responsible for reviewing the ingredients of a product before use and determining whether the product is suitable for them.

If you have known allergies, sensitivities, or specific health concerns, we recommend consulting an appropriate healthcare professional before using a product.

Always follow the directions for use provided with the product.

5. Product Use and Patch Testing

Before using a new skincare or haircare product, we recommend performing a patch test according to appropriate usage instructions.

Discontinue use if irritation, discomfort, or an adverse reaction occurs and seek appropriate professional advice where necessary.

Kaamya Naturals shall not be responsible for reactions resulting from improper use, failure to follow instructions, individual sensitivities, allergies, or use of a product contrary to its intended purpose.

6. Orders and Acceptance

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered accepted once we confirm the order and/or dispatch it, subject to product availability and successful payment where applicable.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent or unauthorized transactions.
• Incorrect or incomplete customer information.
• Technical or system errors.
• Circumstances beyond our reasonable control.

If we cancel an order after payment has been received, any eligible refund will be processed according to our Refund & Cancellation Policy.

7. Prices and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice. Such changes will not affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.

We may offer different payment methods through third-party payment providers. By using a payment method, you agree to comply with the applicable terms and conditions of the relevant payment provider.

We do not store complete payment-card information on our servers unless expressly stated otherwise.

8. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website or during checkout.

Delivery timelines are estimates and may vary depending on:

• Delivery location.
• Courier availability.
• Weather conditions.
• Public holidays.
• Transportation disruptions.
• Incorrect or incomplete delivery information.
• Other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information, including their name, address, phone number, and other required details.

Kaamya Naturals will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

9. Returns, Refunds and Cancellations

Returns, replacements, cancellations, and refunds are subject to our Refund & Cancellation Policy.

Products may be eligible for return or replacement only under the circumstances and within the time period specified in that policy.

For hygiene and safety reasons, certain personal-care products may not be eligible for return once opened or used, except where required by applicable law or where the product is defective, damaged, or incorrectly supplied.

Customers should inspect their order upon delivery and contact us promptly if the package or product appears damaged, incorrect, or defective.

10. Offers and Promotions

From time to time, Kaamya Naturals may offer discounts, promotional codes, bundles, giveaways, or other promotional offers.

Unless otherwise stated:

• Promotional offers cannot be combined.
• Offers may have specific validity periods.
• Promotional codes may be subject to additional conditions.
• We reserve the right to modify or withdraw an offer where permitted by law.

11. Intellectual Property

All content available on this website, including but not limited to:

• Logos and brand names
• Product images
• Photographs
• Graphics
• Videos
• Text
• Product descriptions
• Website design
• Illustrations
• Marketing materials

is owned by or licensed to Kaamya Naturals and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit any website content without our prior written permission.

12. User Reviews and Content

If you submit a review, testimonial, photograph, comment, or other content to Kaamya Naturals, you confirm that:

• The content is truthful to the best of your knowledge.
• You have the necessary rights to submit the content.
• The content does not violate any person's rights.
• The content does not contain unlawful, abusive, defamatory, misleading, or offensive material.

By submitting content, you grant Kaamya Naturals permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions.

13. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, payment providers, courier services, social-media platforms, or other services.

Kaamya Naturals does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from viruses or other harmful components.
• Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, Kaamya Naturals shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Our liability, where legally applicable, shall be limited to the extent permitted under applicable law.

16. Indemnification

You agree to indemnify and hold Kaamya Naturals, its owners, employees, representatives, and service providers harmless from claims, losses, damages, liabilities, or expenses arising from:

• Your misuse of the website.
• Your violation of these Terms & Conditions.
• Your violation of applicable laws.
• Your infringement of another person's rights.
• Information or content submitted by you that violates these Terms.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge and agree to the practices described in our Privacy Policy.

18. Changes to These Terms

Kaamya Naturals may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on this website.

We encourage you to review this page periodically to stay informed about any changes.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

20. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or other matters relating to Kaamya Naturals, please contact us through the contact details provided on our website.

Kaamya Naturals
Email: [Insert official email address]
Phone: [Insert contact number]
Address: [Insert registered/business address]